Pay my rent?

Ways to pay your rent

There are a variety of ways in which you can pay your rent:

By Direct Debit

Paying by direct debit is the easiest way to pay your rent. Payments are taken from your bank account on the due dates and the amount can be varied if your rent changes. There is also the "Direct Debit Guarantee" to protect you if a mistake is made with a direct debit.

Direct debits can be arranged by calling us on:
Avon/Dassett areas 01789 404449
Arden/Stour areas 01789 404453

  Alternately, you can click here to download and print a Direct Debit mandate.

Simply complete the form and return it to us - we will take care of the rest.

By payment card

You will receive a payment card shortly after your tenancy commences which you can use to pay your rent at a variety of local locations including your local Post Office. All you need to do is take your payment card and your cash/cheque (made payable to Post Office Counters) into your nearest Post Office. There is no charge for making a payment at the Post Office.

You can also use the card at PayPoint locations and wherever you see the 'payzone' and 'e-pay' symbols shown on the back of your rent card.

On-line payments

If you wish to pay online, click here to go to allpayments.net, our preferred internet payment system and follow the instructions given. Clicking on this link will open a new window.

Credit/Debit card hotline

Payments can be made by credit or debit card on the hotline 01789 404484.

Bank Giro

You can make a payment through any bank for the Association's credit at Barclays Bank PLC, Leamington Spa Acct No. 10372110, Sort Code 20-48-08.

Please quote your name and rent reference at all times.

Need help?

Advertisements for mortgages contain the following warning "Your home may be at risk if you do not maintain payments...". This applies equally  to  tenants, so please contact us straight away if you have any problems paying your rent.

We are here to help you and give advice about housing benefit and other benefits you may be entitled to. If you get into arrears it is even more important that you make contact with us so that we can help you come to an arrangement to clear the arrears. We would much prefer to help you solve the problem rather than commence legal action to recover possession of your home.

Help with Housing Benefit and Council Tax benefit

A range of leaflets providing information about Housing Benefit and Council Tax benefit for pensioners, people of working age and students can be found by clicking here.

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